Microsoft SBG

Challenge

Designing interaction was a challenge due to the device's unprecedented nature and isolation from usability feedback outside of the engineering team.

 

Process

I created a task-flow technique that allowed multiple communication methods to work in concert to create a more encompassing user response. Considering the patterns observed by this system helped develop expected behavior for the system. Storyboards brought the subject to life for management's evaluations before implementation. I worked directly with UXR experts to develop test scripts and evaluate findings. Technical development was collaborative using Silverlight. I explored and advocated on behalf of philosophical perspectives related to character development and HRI.

 

Solution

The device evolved over my time at SBG from an engineering prototype into an object with a distinct and thoughtful user experience.